- Home
- /
- Herbalife Case study
Automated Retail Stores for Herbalife -
Where bespoke logistics capabilities and technological innovation meet.
Herbalife is known to be a customer obsessed by organization, holding themselves to the highest standards when it comes to fulfillment. As part of enhancing their omni-channel approach, they asked Filuet to create a last minute, last mile, 24/7 solution for their distributors and this is how the automated retail stores were born. Equipped with high-end analytics and tracking capabilities and complex ordering capabilities, the ASC machines are a state-of-the-art digital retail solution.
Client’s request
The solution
We initiated the set-up of smart vending machines in strategic locations in the target markets, thus moving inventory closer to the demand. This enabled faster fulfilment. We took care of the end-to-end responsibility from warehousing to machine replenishments and customer support. Our smart vending machines outperformed the projected targets. Not only did we solve the need of supply chain optimisation, our machines became an integral part of the omni-channel buying experience of the client. Fast forward to today, and our smart vending solution plays an essential role in the client’s brand presence across the globe.
The perks for Herbalife
The extent of retail automation of our smart vending machines made them easily deploy-able across the target markets with minimum human interventions required. The tracking of sales data through the smart vending machines provided valuable insights into product success rates.
APAC | India | EMEA
2,500,000
Orders processed and counting...
- Enabled increased sales
-
24/7 product accessibility in high
traffic areas - Faster purchasing experiences
Today, we operate our smart vending machines
for Herbalife in 12 markets
Services we provided for Herbalife
Filuet provides an inequivalent end-to-end solution only a logistics-tech company can
- Designing the software and hardware (all proprietary code and design)
- Creating the payment integration
- 24/7 International support desk
- Creating and interface between the e-comm site and the automated machines
- Adding analytics and advanced automated retail capabilities
- Full product management
But it doesn’t stop there. As a turn key solution,
Filuet also manages:
Inventory replenishment
Customer Training
Technical Support
Optimizing machine placement
Let's talk growth
Are you ready to take your D2C brand to new territories? Contact us today!
“We’ve been doing business with Filuet for over two decades, and they’re certainly the most reliable, trustworthy partner we’ve ever had. Their “can do” attitude across every project empowers us to consistently identify solutions that support our distributors’ needs while effortlessly meeting our corporate requirements. Filuet exceeds my expectations every time, and my team is always impressed with the quality of management and attention to detail..
“When it comes to developing our EEU and CIS markets. partner to date. The team provides outstanding warehouse and logistics support to ensure our products reach consumers quickly and affordably. Filuet have a deep understanding of our intricate business region, empowering us to expand swiftly with minimal investment. We are able to enjoy continuous improvement while expanding our service offerings with confidence.”
“With product sales in 92+ countries worldwide, we work with many logistics service providers. Over the years, we’ve found Filuet to be the best. As a true “solutions” based business, Filuet continues to cut through the crowd with their innovative operational approach and unique range of services. Filuet are certainly the best choice for any company looking to procure the services of a third-party.”
"After more than 25 years of collaboration with Filuet, I cannot compliment the team on their professionalism enough. We have worked together across numerous nations, in various challenging conditions and economies. No matter how difficult it was to deal with the technology or infrastructure, we always managed to identify creative and well-structured solutions, overcoming challenges with full compliance.
