Given public health officials’ recommendations regarding social distancing and minimizing contact with individuals outside the household, self-service checkout is a perfect example of how store digitalization can facilitate important adjustments to the shopping experience. The coronavirus pandemic has introduced new…
The coronavirus pandemic has been a catalyst for some of the world’s biggest brands to open online stores serving products direct to consumers’ homes. But will the popularity of this relatively new purchasing model last as shops start to reopen?…
As the pandemic continues to wreak havoc across global economies, U.S. retailers with a global footprint have felt the pinch, with demand for products continuing to fluctuate. Logistics services have also been affected, with freight forwarders like the U.S. Postal…
With consumers hunkering down to escape the coronavirus, unattended retail has gained a powerful second wind. Self-service technology entrepreneurs are using artificial intelligence, face recognition and infrared technology to allow consumers to order and pay for everyday needs, without having to…
Have the reports of retail’s death been greatly exaggerated? E-commerce is thriving. In 2019 online holiday sales grew 14.3% year-over-year to reach almost $168 billion, representing 23% of the $730 billion in total holiday sales. While the trend to digital continues, physical…
Thanks to our technology-saturated world, consumers are increasingly expecting quicker and easier ordering. Today’s consumer wants to easily scroll through their options, personalize their specifications, input their orders and pay for their items, all with a few presses of a…
At a recent technology show in Tokyo, a large robot arm reached into a full-sized mockup of a shipping container and began unloading boxes from it. Set on a platform that moved back and forth, the robot was doing a…
At Filuet group, the staff discuss logistics daily. But what exactly is logistics? According to businessdictionary.com, the definition of logistics is the: “planning, execution, fulfillment and control of the procurement, movement and stationing of personnel, material and other resources to…
Retail has been going through a huge disruption and transformation recently, and the winners and losers of that disruption are still not entirely clear. But what is clear is that those who embrace the challenge and the technology have the…
First of all, automated retail is not “vending”. Vending is your 2007 Nokia phone which allowed for texting and calls. With today’s smartphones you can do your banking, emails, book your holiday, read the news and so much more. Basically…